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Terms of sale

1 General provisions

By browsing this area, the user accesses Carpineto (www.carpineto.it). Browsing and transmitting a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.
These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the Carpineto site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206 / 05 amended by Legislative Decree no. 21/14 and Legislative Decree 70/03) by:

Carpineto
Headquarters:
Positano (SA) - Italy
VAT number:

The user is required, before accessing the products supplied by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.
The user is invited to download and print a copy of the purchase form and these General Conditions of Sale whose termin iCarpineto reserves the right to modify unilaterally and without notice.
It is possible to use the site and then access products supplied by it and purchase these in the following languages:
Italian, English

2 Object

These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on Carpineto and do not, on the other hand, govern the provision of services or the sale of products by parties other than seller who are present on the same site through links, banners or other hypertext links.
Before placing orders and purchasing products and services from different subjects, we suggest that you check their conditions of sale.

3 Conclusion of the contract

To conclude the purchase contract, it will be necessary to fill in the form: "order form" in electronic format and send it following the relative instructions.
It contains the reference to the General Conditions of Sale, the images of each product and its price, the means of payment that can be used, the methods of delivery of the products purchased and the relative shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products.
Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.
The contract is concluded when the seller receives "order form", after verifying the correctness of the data contained therein.
The buyer will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will happen by clicking on the button: Complete order at the end of the wizard.
Once the contract is concluded, the seller takes charge of the order for its fulfillment.

4 Registered users

In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.
The confirmation will in any case exempt Carpineto from any responsibility regarding the data provided by the user. The user undertakes to promptly inform Carpineto of any variation of their data at any time communicated.
If the user then communicates inaccurate or incomplete data or even if there is a dispute by the interested parties about the payments made, Carpineto will have the right not to activate or suspend the service until the related shortcomings.
On the occasion of the user's first request to activate a profile, Carpineto will assign the same username and password. The latter acknowledges that these identifiers constitute the system for validating the user's access to the Services and the only system suitable for identifying the user that the acts performed through such access will be attributed to him and will have binding effect towards him.
The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.

5 Disponibilità dei prodotti

La disponibilità dei prodotti si riferisce alla disponibilità effettiva nel momento in cui il l'acquirente effettua l'ordine. Tale disponibilità deve comunque essere considerata puramente indicativa perché, per effetto della contemporanea presenza sul sito di più utenti, i prodotti potrebbero essere venduti ad altri clienti prima della conferma dell'ordine.
Anche in seguito all'invio dell'e-mail di conferma dell'ordine potrebbero verificarsi casi di indisponibilità parziale o totale della merce. In questa eventualità, l'ordine verrà rettificato automaticamente con l'eliminazione del prodotto non disponibile e il l'acquirente verrà immediatamente informato via e-mail.
Se il l'acquirente richiede l'annullamento dell'ordine, risolvendo il contratto, Carpineto rimborserà l'importo pagato entro 60 giorni a partire dal momento in cui Carpineto ha avuto conoscenza della decisione dell'acquirente di risolvere il contratto.

6 Products offered

Carpineto markets:
Clothing and accessories
The offer is detailed on the page www.carpineto.it/risultati-ricerca.php

7 Methods of payment and prices

The price of the products will be that indicated from time to time on the site, except where there is an obvious error.
In the event of an error Carpineto will notify the buyer as soon as possible, allowing confirmation of the order at the right amount or cancellation. In any case, Carpineto will not be obliged to supply what is sold at the lower price incorrectly indicated.
The prices of the site are inclusive of VAT, do not include shipping costs. Prices are subject to change at any time. The changes do not affect orders for which an order confirmation has already been sent.
Once products have been selected, they will be added to the cart. it will be sufficient to follow the instructions for the purchase, entering or verifying the information requested in each step of the process. Order details can be changed before payment.
Payment can be made by: Credit card. The accepted credit cards will be the following:
Visa, Mastercard

8 Delivery

Carpineto ship to the following geographic areas: All over the world.
Delivery takes place as per "order form" by the date indicated therein, if no delivery date is specified, within the estimated deadline at the time of selecting the delivery method and, in any case, within the maximum term of 60 days from the date of confirmation.
If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify the place where the order is located and how to agree on a new delivery.
If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.
If the delivery cannot take place for reasons not attributable to us after 10 days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.
As a result of the termination, the amounts will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 60 days from the date of termination of the contract. The transport resulting from the termination of the contract may have additional costs that will be borne by the buyer.
Shipping costs are charged to the buyer and are explicitly highlighted at the time of placing the order.

9 Passing of risk

The risks relating to the products will pass to the buyer from the moment of delivery. The ownership of the products is considered acquired as soon as full payment of all amounts due in relation to the same, including shipping costs, is received, or at the time of delivery, if this occurs at a later time.

10 Garanzia e conformità commerciale


Il venditore è responsabile per qualsiasi difetto dei prodotti offerti sul sito, ivi inclusa la non conformità degli articoli ai prodotti ordinati, ai sensi di quanto disposto dalla normativa italiana.
Se l'acquirente ha stipulato il contratto in qualità di consumatore ovverosia qualsiasi persona fisica che agisca sul sito per scopi estranei all'attività imprenditoriale o professionale eventualmente svolta, la presente garanzia è valida a condizione che il difetto si manifesti entro 24 mesi dalla data di consegna dei prodotti; che l'acquirente presenti reclamo formale relativamente ai difetti entro un massimo di 2 mesi dalla data in cui il difetto è stato da quest'ultimo riconosciuto; che venga compilato correttamente il modulo di reso online.
In caso di mancata conformità, il l'acquirente che ha stipulato il contratto in qualità di consumatore avrà diritto ad ottenere il ripristino della conformità dei prodotti senza spese, mediante riparazione o sostituzione, ovvero di ottenere un'appropriata riduzione di prezzo ovvero la risoluzione del contratto relativamente ai beni contestati e la conseguente restituzione del prezzo.
Tutti i costi di restituzione per prodotti difettosi saranno sostenuti dal venditore.

11 Withdrawal

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.
In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day term starts from the date of receipt of the last product.
The buyer who intends to exercise the right of withdrawal must notify Carpineto by means of an explicit declaration, which can be sent by registered letter with return receipt or by accessing the section: www.carpineto.it/contatti.php on the Carpineto website with the creation of a practice.
The buyer must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively send the standard withdrawal form, as per Annex I, part B, Legislative Decree 21/2014 not required.
The goods must be returned to:
Carpineto Positano (SA) Italy
The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 60 days, including any shipping costs.
As required by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the refund until the goods are received or until the buyer demonstrates that he has returned the goods.
The site will make the refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for the refund.
Any refund includes only the amount of items and in no case will shipping charges be refunded.

12 Data processing

The buyer's data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 Legislative Decree. June 30, 2003 (Privacy Policy).

13 Safeguard clause

In the event that one of the clauses of these General Conditions of Sale is null for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.

14 Contacts

Any request for information can be sent by email to the following address info@carpineto.it
15 Applicable law and competent court
These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any other prevailing imperative rule of the buyer's country of habitual residence. Consequently, the interpretation, execution and resolution of the General Conditions of Sale are subject exclusively to Italian law and any disputes inherent and / or consequent to them must be resolved exclusively by the Italian judicial authority. In particular, if the buyer qualifies as a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

These conditions were drawn up on 2023/11/01